Privacy Policy
Last updated: January 1, 2026
1. Introduction
INTELLION EOOD (referred to as "we", "us", "our" or "the Company") respects your right to privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with:
- Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR)
- Personal Data Protection Act (PDPA) of the Republic of Bulgaria
- Electronic Commerce Act
- Electronic Communications Act
2. Data Controller
Name: INTELLION EOOD
Email: k.k@intellionagency.com
Phone: +359 892 097 141
3. What Personal Data We Collect
3.1. Data you provide voluntarily:
- Contact form: Name, email address, phone, company name, project description
- Career application: Name, email, phone, CV, cover letter
- Newsletter subscription: Email address
- Communication: Any information you send us via email or other channels
3.2. Data collected automatically:
- Technical data: IP address, browser type, operating system, device
- Usage data: Pages visited, time spent, click behavior
- Cookies and tracking: See our Cookie Policy
4. Legal Basis for Processing
4.1. Contract Performance
We process your data to perform a contract with you or to take steps at your request before entering into a contract.
4.2. Legal Obligation
We process data to comply with legal obligations (e.g., accounting, tax law).
4.3. Legitimate Interest
We process data based on legitimate interest for:
- Improving our services
- Website traffic analysis
- Marketing and communication
- Protecting our legal interests
4.4. Consent
For marketing emails, cookies (except necessary ones), and other non-mandatory processing, we ask for your explicit consent, which you can withdraw at any time.
5. How We Use Your Data
- To respond to your inquiries and requests
- To provide the services you requested
- To send quotes or consultations
- To maintain contact regarding projects
- To improve our website and services
- To send marketing communications (with your consent)
- To fulfill legal obligations
- To protect our rights and interests
6. Data Sharing
We DO NOT sell your personal data to third parties. We share data only when necessary:
Service Providers
Web hosting (e.g., Vercel, AWS), CRM systems, email marketing platforms, analytics tools (Google Analytics). All are required to comply with GDPR.
Legal Requirements
We may disclose data to government authorities when legally required or by court order.
Business Transfers
In case of merger, acquisition, or sale of assets, personal data may be transferred.
7. Data Retention
- Form inquiries: 3 years from last contact
- Contract data: 10 years (accounting law)
- CVs and applications: 6 months after recruitment process
- Marketing: Until consent withdrawal or 3 years from last activity
- Logs and cookies: See Cookie Policy
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
✓ Right to Access
You can request a copy of the personal data we process about you.
✓ Right to Rectification
You can request correction of inaccurate or incomplete data.
✓ Right to Erasure ("Right to be Forgotten")
You can request deletion of your data under certain conditions.
✓ Right to Restrict Processing
You can request temporary restriction of data processing.
✓ Right to Data Portability
You can receive your data in a structured, machine-readable format.
✓ Right to Object
You can object to data processing for marketing or based on legitimate interest.
✓ Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise your rights, please contact us at: k.k@intellionagency.com
9. Data Security
We implement appropriate technical and organizational measures to protect personal data:
- SSL/TLS encryption for the website
- Secure databases with restricted access
- Regular backups and data loss protection
- Firewall and cyber attack protection
- Employee training on data protection
- Confidentiality agreements with all employees and partners
10. Contact
For questions about this Policy or the processing of your personal data, please contact us: